Privacy Policy

HCL TalentCare Private Limited (hereinafter referred as “HCL” or “we” or “us” or “our”) respects your privacy and has adopted this Privacy and Cookies Policy (hereinafter “Privacy Policy”). This Privacy Policy describes our data protection practices, the types of personal information that we may receive or collect from you on behalf of certification, credentialing, licensure, regulatory, and academic admission test sponsors; from individuals to store and provide their credentials to their designated and authorized third parties (such as employers and background checking firms); from users of websites and web pages that provide a link to this Privacy Policy (collectively this “Site”); from users of our products and services.

In addition, this Privacy Policy describes: your rights and responsibilities; our rights and responsibilities; how we use the information we collect or receive; with whom we share the information; the measures we take to protect the security of personal information, how you can contact us; and the choices you can make about providing your information to us as it relates to your certification, credentialing, licensure, regulatory, and academic admission testing experience.

We comply with all laws and regulations in the areas in which we do business and we have developed our privacy program to comply with relevant privacy laws and regulations.

These rights and responsibilities in our Privacy Policy do not cover third-party websites that may be linked to our Site(s) or referred to on this Site(s). These third party websites have their own privacy policies and we encourage you to read them.

YOUR RIGHTS & RESPONSIBILITIES

You agree that by visiting and/or providing, transmitting, or having another party you have authorized transmit your personal information to us on any of our Sites, you are accepting the practices described in this Privacy Policy and any updates made to this Privacy Policy. It is your responsibility to read this Privacy Policy and check for updates on a regular basis. By continuing to use our Site, products or services after such updates have been made, you are agreeing to be bound by any changes to this Privacy Policy.

You are never required to provide us with your personal information. If you do not agree to this Privacy Policy, please do not provide, transmit or allow an authorized third party to provide your personal information to us. However, then, you may not be able to register, schedule, take a test administered and delivered by us on behalf of the test program sponsor, or purchase products or services from us.
You agree that we may collect or receive, use, process, disclose, transfer and store your personal information as described herein. This Privacy Policy governs your use of any and all of our Sites and our testing services in general. We will use your personal information only for the purposes set forth herein.

As the subject of the data collected, you have a right to know what personal information we hold about you and we will respond to access requests within a reasonable amount of time.
You have the right to see, correct, access, modify and amend your personal information, such as your name or address, by visiting our Site or contacting an HCL representative, and to object on legitimate grounds to our use of your information. It is your responsibility to maintain the accuracy of your personal information at all times. If you believe any of the details we hold about you are incomplete, incorrect, or outdated, let us know and we will make the necessary corrections within the applicable legal time frames.

If you have concerns with these Rights and Responsibilities or our compliance with them, you may contact us at hcltalentcare@hcl.com. You may also contact us at 1800 103 6387.

OUR RIGHTS & RESPONSIBILITIES

We will provide you access to these Rights and Responsibilities and any subsequent updates.
We reserve the right to modify the terms of this Privacy Policy at any time, without notice. 

Modifications may be posted here, and you are deemed to be apprised of and bound by any changes. We encourage you to review this Privacy Policy periodically for any modifications or updates.

HCL TalentCare Private Limited AS A TEST SPONSOR

When you apply to HCL TalentCare or fill out an Application or other forms when contacted by our authorized representative, we use your personal information to:

  • Administer the JQ™ Test for consideration of admission to HCL TalentCare programs
  • Process your requests for products, services or information, and to communicate with you regarding such requests
  • Verify your identity, process payments and collect debts you owe us
  • Improve the Site and our other business systems and procedures
  • Conduct research and produce aggregate statistical studies and analysis related to our products and services
  • Ask you to participate in brief surveys regarding the products and services offered by HCL 
  • Provide you with information about products, services or special offers from HCL
  • Share your credentials with third part test providers, potential employers including, but not limited to, staffing, post-course completion placement, on-job training, monitoring candidate performance levels, etc
  • Please see the section below entitled “Your Choices” to better understand your choices with regard to these communications from HCL

 

Your Choices

HCL endeavors to provide you with choices regarding our use of your personal information. For example, although we may occasionally use your personal information to contact you regarding services of HCL we think might be of interest you, you will be given instructions on how to opt out of receiving further communications of this nature by email. Note, however, that should you elect to opt out of receiving further communications you will still receive program-related messages and similar transactional communications by email. In addition, as noted above, you will have the opportunity to choose not to receive marketing materials from our affiliates or third parties.

JQ™

When you take the JQ™ test, we use your personal information to:

  • Administer the JQ™ test, Internet and Certification Exam
  • Process your requests for products, services, or information and to communicate with you regarding such requests
  • Verify your identity, process payments and collect debts you owe us
  • Improve the Site and our other business systems and procedures
  • Conduct research and produce aggregate statistical studies and analysis related to our products and services
  • Ask you to participate in brief surveys regarding the products and services
  • Provide you with information about products, services or special offers. Please see the section below entitled “Your Choices” to better understand your choices with regard to these communications from us
  • Use your performance on the JQ™ test to market HCL TalentCare Private Limited including, but not limited to, our core offerings, our facilities, your testimonials, your placements, etc.

Testing of Minors under the Age of 18 for JQ™

Before making any application to HCL for the JQ™ test, you confirm that you are over 18 years of age at the time of taking the JQ™ test.

INFORMATION POLICY RELATING TO TEST CENTER APPLICATIONS

Test Center Applications

Through the Applications available on this Site or on www.hcltalentcare.com, a firm may apply to become a HCL Authorized Test Center. Providing data is voluntary and related to the business entity, but necessary for completing a Test Center Application. You may cancel the session before the application submission if you do not wish to share the data requested in the Test Center Application. We will use the information collected on the Test Center Application to evaluate and qualify the applicant. Any Test Center Application is subject to acceptance by us and an applicant will not be considered a HCL Authorized Test Center until a definitive written agreement has been signed by both the applicant and HCL.

Transfer of Information

We may disclose and transfer to third parties the information supplied in a Test Center Application in the following situations: (a) in response to a subpoena, court order or legal process, to the extent permitted and required by law; (b) to protect user security or the security of other persons, consistent with applicable law; (c) in connection with a sale, joint venture or other transfer of some or all of the assets of HCL.; (d) to organizations who are working as contractors or agents to fulfil a service or supply a product on our behalf and who are committed or obliged to protect your privacy in a manner consistent with this Privacy Policy; and (e) as necessary or appropriate to evaluate and qualify the applicant. By submitting a Testing Center Application, you consent to this disclosure and transfer of information.

Information Access and Corrections

To access and correct any information supplied in a Test Center Application, please contact us at hcltalentcare@hcl.com. You may also contact us at 1800 103 6387. If you have any questions or concerns about your Test Center Application or how we handle the data supplied in a Test Center Application, please contact us at hcltalentcare@hcl.com. You may also contact us at 1800 103 6387.

THIRD PARTY WEBSITES AND SOCIAL MEDIA

We may also collect information via third party websites such as Google, or via social media such as Twitter and Facebook. This information may include your name, address, username, email address, website visited, content posted, IP address, nationality, language, and other publicly available demographics. This information is used to improve the products and services that we offer, to identify and resolve customer service issues, and to provide the information and services you request.

COOKIES

Cookies are small text files that a web server places on your computer or mobile device. Cookies contain information that can later be read by the web server that originally placed the cookie on your computer or mobile device.

The information transmitted to us is only used internally by us and is not shared with any third parties, except as provided in this Privacy Policy. We use this information for the following purposes:

  • To allow us to better understand the traffic patterns within our websites and, subsequently, to adjust our content to better respond to our visitors interests; and
  • To use the information we obtain to suggest materials and resources that may be of interest to you, based on your use of our site. 

By using this site, you agree to the our use of the cookies as described above for the collection of information in order to provide the products or services you have requested and for improvements, as we deem appropriate in our sole discretion, related to our products and services.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change the terms of this Privacy Policy from time to time by posting an updated Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes or updates.

HOW TO CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at hcltalentcare@hcl.com. You may also contact us at 1800 103 6387.

To contact a HCL TalentCare Private Limited customer service representative go to www.hcltalentcare.com and search for your testing programs name.

LIMITATION OF LIABILITY

Under no circumstances will HCL or any of its Group Company or their respective directors or employees be liable to you for any losses, damages, liabilities, claims or expenses (including legal costs) whether direct, indirect, or consequential howsoever caused (including, without limitation, negligence) suffered or incurred by you arising out of:

  • Use of, or any inability to use, the Site or any third party website
  • the content of this Site or any third party website
  • Any services offered or made available to you by HCL through the Site.

INDEMNIFICATION

By accepting this Privacy Policy, you agree to indemnify, defend and otherwise hold harmless HCL, its officers, employees, agents, subsidiaries, affiliates and other partners from any direct, indirect, incidental, special, consequential or exemplary damages resulting from:

  • Your use of this Site
  • Your breach of the Privacy Policy and policies or documents they incorporate by reference, or your violation of any law, rules or regulation
  • Any other matter relating to this Site. 

GOVERNING LAW

By accessing Site, you agree that the foregoing as well as any dispute raised regarding this Site or HCL (in relation to Site) are subject to the laws of the Republic of India and the High Court of Delhi at New Delhi, India, shall have exclusive jurisdiction on any dispute that may arise out of the use of the Site.

GENERAL

HCL, JQ™, its mark and logo, and other logos and names are Trademarks of HCL. You understand and agree not to display or use these Trademarks in any manner without HCL’s prior written permission.

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